✨ feat(etatLieux): Implémente l'état des lieux de retour (médias, commentaires, points de contrôle, signatures et refus client).

.env

@@ -83,9 +83,9 @@ STRIPE_PK=pk_test_51SUA22173W4aeFB1nO6oFfDZ12HOTffDKtCshhZ8rkUg6kUO2ZaQC0tK72rhE
 STRIPE_SK=sk_test_51SUA22173W4aeFB16EB2LxGI0hNvNJzFshDI98zRImWBIhSfzqOGAz5TlPxSpUWbj3x4COm6kmSsaal9FpQR1A7M0022DvjbbR
 STRIPE_WEBHOOKS_SECRET=
 
-SIGN_URL=https://c55e-82-67-166-187.ngrok-free.app
-STRIPE_BASEURL=https://c55e-82-67-166-187.ngrok-free.app
-CONTRAT_BASEURL=https://c55e-82-67-166-187.ngrok-free.app
+SIGN_URL=https://eb44-82-67-166-187.ngrok-free.app
+STRIPE_BASEURL=https://eb44-82-67-166-187.ngrok-free.app
+CONTRAT_BASEURL=https://eb44-82-67-166-187.ngrok-free.app
 
 MINIO_S3_URL=
 MINIO_S3_CLIENT_ID=

migrations/Version20260211170445.php

@@ -0,0 +1,34 @@
+<?php
+
+declare(strict_types=1);
+
+namespace DoctrineMigrations;
+
+use Doctrine\DBAL\Schema\Schema;
+use Doctrine\Migrations\AbstractMigration;
+
+/**
+ * Auto-generated Migration: Please modify to your needs!
+ */
+final class Version20260211170445 extends AbstractMigration
+{
+    public function getDescription(): string
+    {
+        return '';
+    }
+
+    public function up(Schema $schema): void
+    {
+        // this up() migration is auto-generated, please modify it to your needs
+        $this->addSql('CREATE TABLE etat_lieux_return_comment (id INT GENERATED BY DEFAULT AS IDENTITY NOT NULL, content TEXT NOT NULL, created_at TIMESTAMP(0) WITHOUT TIME ZONE NOT NULL, etat_lieux_id INT NOT NULL, PRIMARY KEY (id))');
+        $this->addSql('CREATE INDEX IDX_5503D02A3F1DAE3C ON etat_lieux_return_comment (etat_lieux_id)');
+        $this->addSql('ALTER TABLE etat_lieux_return_comment ADD CONSTRAINT FK_5503D02A3F1DAE3C FOREIGN KEY (etat_lieux_id) REFERENCES etat_lieux (id) NOT DEFERRABLE');
+    }
+
+    public function down(Schema $schema): void
+    {
+        // this down() migration is auto-generated, please modify it to your needs
+        $this->addSql('ALTER TABLE etat_lieux_return_comment DROP CONSTRAINT FK_5503D02A3F1DAE3C');
+        $this->addSql('DROP TABLE etat_lieux_return_comment');
+    }
+}

migrations/Version20260212074558.php

@@ -0,0 +1,39 @@
+<?php
+
+declare(strict_types=1);
+
+namespace DoctrineMigrations;
+
+use Doctrine\DBAL\Schema\Schema;
+use Doctrine\Migrations\AbstractMigration;
+
+/**
+ * Auto-generated Migration: Please modify to your needs!
+ */
+final class Version20260212074558 extends AbstractMigration
+{
+    public function getDescription(): string
+    {
+        return '';
+    }
+
+    public function up(Schema $schema): void
+    {
+        // this up() migration is auto-generated, please modify it to your needs
+        $this->addSql('CREATE TABLE etat_lieux_return_point_control (id INT GENERATED BY DEFAULT AS IDENTITY NOT NULL, name VARCHAR(255) NOT NULL, status BOOLEAN DEFAULT false NOT NULL, details TEXT DEFAULT NULL, etat_lieux_id INT NOT NULL, PRIMARY KEY (id))');
+        $this->addSql('CREATE INDEX IDX_2EADBB563F1DAE3C ON etat_lieux_return_point_control (etat_lieux_id)');
+        $this->addSql('CREATE TABLE etat_return_lieux_file (id INT GENERATED BY DEFAULT AS IDENTITY NOT NULL, file_name VARCHAR(255) DEFAULT NULL, file_size INT DEFAULT NULL, mime_type VARCHAR(255) DEFAULT NULL, type VARCHAR(50) NOT NULL, created_at TIMESTAMP(0) WITHOUT TIME ZONE NOT NULL, etat_lieux_id INT NOT NULL, PRIMARY KEY (id))');
+        $this->addSql('CREATE INDEX IDX_2E89E9D43F1DAE3C ON etat_return_lieux_file (etat_lieux_id)');
+        $this->addSql('ALTER TABLE etat_lieux_return_point_control ADD CONSTRAINT FK_2EADBB563F1DAE3C FOREIGN KEY (etat_lieux_id) REFERENCES etat_lieux (id) NOT DEFERRABLE');
+        $this->addSql('ALTER TABLE etat_return_lieux_file ADD CONSTRAINT FK_2E89E9D43F1DAE3C FOREIGN KEY (etat_lieux_id) REFERENCES etat_lieux (id) NOT DEFERRABLE');
+    }
+
+    public function down(Schema $schema): void
+    {
+        // this down() migration is auto-generated, please modify it to your needs
+        $this->addSql('ALTER TABLE etat_lieux_return_point_control DROP CONSTRAINT FK_2EADBB563F1DAE3C');
+        $this->addSql('ALTER TABLE etat_return_lieux_file DROP CONSTRAINT FK_2E89E9D43F1DAE3C');
+        $this->addSql('DROP TABLE etat_lieux_return_point_control');
+        $this->addSql('DROP TABLE etat_return_lieux_file');
+    }
+}

migrations/Version20260212090115.php

@@ -0,0 +1,31 @@
+<?php
+
+declare(strict_types=1);
+
+namespace DoctrineMigrations;
+
+use Doctrine\DBAL\Schema\Schema;
+use Doctrine\Migrations\AbstractMigration;
+
+/**
+ * Auto-generated Migration: Please modify to your needs!
+ */
+final class Version20260212090115 extends AbstractMigration
+{
+    public function getDescription(): string
+    {
+        return '';
+    }
+
+    public function up(Schema $schema): void
+    {
+        // this up() migration is auto-generated, please modify it to your needs
+        $this->addSql('ALTER TABLE etat_lieux ADD raison_refused TEXT DEFAULT NULL');
+    }
+
+    public function down(Schema $schema): void
+    {
+        // this down() migration is auto-generated, please modify it to your needs
+        $this->addSql('ALTER TABLE etat_lieux DROP raison_refused');
+    }
+}

src/Controller/EtlController.php

@@ -9,6 +9,9 @@ use App\Entity\EtatLieux;
 use App\Entity\EtatLieuxComment;
 use App\Entity\EtatLieuxFile;
 use App\Entity\EtatLieuxPointControl;
+use App\Entity\EtatLieuxReturnComment;
+use App\Entity\EtatLieuxReturnPointControl;
+use App\Entity\EtatReturnLieuxFile;
 use App\Entity\ProductPointControll;
 use App\Entity\Prestaire;
 use App\Form\PrestairePasswordType;
@@ -461,7 +464,12 @@ class EtlController extends AbstractController
         $content = $request->request->get('content');
         if ($content) {
             $etatLieux = $contrat->getEtatLieux();
+            if($etatLieux->getStatus() == "return_edl_progress") {
+                $comment = new EtatLieuxReturnComment();
+            } else {
                 $comment = new EtatLieuxComment();
+            }
+
             $comment->setContent($content);
             $comment->setEtatLieux($etatLieux);
             $em->persist($comment);
@@ -494,6 +502,24 @@ class EtlController extends AbstractController
 
                     if ($productPoint) {
                         $existing = null;
+                        if($etatLieux->getStatus() == "return_edl_progress") {
+                            foreach ($etatLieux->getPointControlsReturn() as $ep) {
+                                if ($ep->getName() === $productPoint->getName()) {
+                                    $existing = $ep;
+                                    break;
+                                }
+                            }
+
+                            if (!$existing) {
+                                $existing = new EtatLieuxReturnPointControl();
+                                $existing->setName($productPoint->getName());
+                                $existing->setEtatLieux($etatLieux);
+                                $em->persist($existing);
+                            }
+
+                            $existing->setStatus(isset($values['status']));
+                            $existing->setDetails($values['details'] ?? null);
+                        } else {
                             foreach ($etatLieux->getPointControls() as $ep) {
                                 if ($ep->getName() === $productPoint->getName()) {
                                     $existing = $ep;
@@ -511,6 +537,8 @@ class EtlController extends AbstractController
                             $existing->setStatus(isset($values['status']));
                             $existing->setDetails($values['details'] ?? null);
                         }
+
+                    }
                 }
             }
             $em->flush();
@@ -533,11 +561,21 @@ class EtlController extends AbstractController
         $etatLieux = $contrat->getEtatLieux();
         $hasFiles = false;
 
+
         if ($photos) {
             if (!is_array($photos)) $photos = [$photos];
             foreach ($photos as $uploadedFile) {
                 if ($uploadedFile instanceof UploadedFile) {
                     $this->compressImage($uploadedFile);
+
+                    if($etatLieux->getStatus() == "return_edl_progress") {
+                        $file = new EtatReturnLieuxFile();
+                        $file->setFile($uploadedFile);
+                        $file->setType('photo');
+                        $file->setEtatLieux($etatLieux);
+                        $em->persist($file);
+                        $hasFiles = true;
+                    } else {
                         $file = new EtatLieuxFile();
                         $file->setFile($uploadedFile);
                         $file->setType('photo');
@@ -545,6 +583,8 @@ class EtlController extends AbstractController
                         $em->persist($file);
                         $hasFiles = true;
                     }
+
+                }
             }
         }
         if ($videos) {
@@ -552,6 +592,14 @@ class EtlController extends AbstractController
             foreach ($videos as $uploadedFile) {
                 if ($uploadedFile instanceof UploadedFile) {
                     $this->compressVideo($uploadedFile);
+                    if($etatLieux->getStatus() == "return_edl_progress") {
+                        $file = new EtatReturnLieuxFile();
+                        $file->setFile($uploadedFile);
+                        $file->setType('video');
+                        $file->setEtatLieux($etatLieux);
+                        $em->persist($file);
+                        $hasFiles = true;
+                    } else {
                         $file = new EtatLieuxFile();
                         $file->setFile($uploadedFile);
                         $file->setType('video');
@@ -559,6 +607,8 @@ class EtlController extends AbstractController
                         $em->persist($file);
                         $hasFiles = true;
                     }
+
+                }
             }
         }
         if ($hasFiles) {
@@ -587,8 +637,11 @@ class EtlController extends AbstractController
 
         $etatLieux = $contrat->getEtatLieux();
 
+        if($etatLieux->getStatus() == "return_edl_progress") {
+            $file = $em->getRepository(EtatReturnLieuxFile::class)->find($fileId);
+        } else {
         $file = $em->getRepository(EtatLieuxFile::class)->find($fileId);
-
+}
 
         if ($file && $file->getEtatLieux() === $etatLieux) {
 
@@ -615,12 +668,20 @@ class EtlController extends AbstractController
         }
 
         $etatLieux = $contrat->getEtatLieux();
+        if($etatLieux->getStatus() == "return_edl_progress") {
+            $etatLieux->setStatus('edl_return_done');
+            $this->generateAndSendToDocuSealReturn($contrat, $em, $kernel, $signatureClient);
+            $this->addFlash('success', 'État des lieux terminé et PDF généré.');
+            return $this->redirectToRoute('etl_mission_signed_entry_state', ['id' => $contrat->getId()]);
+        } else {
             if ($etatLieux) {
                 $etatLieux->setStatus('edl_done');
                 $this->generateAndSendToDocuSeal($contrat, $em, $kernel, $signatureClient);
+
                 $this->addFlash('success', 'État des lieux terminé et PDF généré.');
                 return $this->redirectToRoute('etl_mission_signed_entry_state', ['id' => $contrat->getId()]);
             }
+        }
 
         return $this->redirectToRoute('etl_contrat_view', ['id' => $contrat->getId()]);
     }
@@ -655,10 +716,16 @@ class EtlController extends AbstractController
             return $this->redirectToRoute('etl_login');
         }
 
+        if($contrat->getEtatLieux()->getStatus() == "edl_return_done") {
+            $this->generateAndSendToDocuSealReturn($contrat, $em, $kernel, $signatureClient);
+            $etatLieux = $contrat->getEtatLieux();
+            $path = $uploaderHelper->asset($etatLieux, 'etatLieuxUnsignReturnFile');
+        } else {
             $this->generateAndSendToDocuSeal($contrat, $em, $kernel, $signatureClient);
-
             $etatLieux = $contrat->getEtatLieux();
             $path = $uploaderHelper->asset($etatLieux, 'etatLieuxUnsignFile');
+        }
+
 
         return new RedirectResponse($path);
     }
@@ -703,6 +770,23 @@ class EtlController extends AbstractController
 
         $providerSigned = false;
         $customerSigned = false;
+        if($contrat->getEtatLieux()->getStatus() == "edl_return_done") {
+            if ($etatLieux->getSignIdReturn()) {
+                try {
+                    $sub = $signatureClient->getSubmiter($etatLieux->getSignIdReturn());
+                    if ($sub && ($sub['status'] ?? '') === 'completed') $providerSigned = true;
+                } catch (\Exception $e) {
+                }
+            }
+
+            if ($etatLieux->getSignIdCustomerReturn()) {
+                try {
+                    $sub = $signatureClient->getSubmiter($etatLieux->getSignIdCustomerReturn());
+                    if ($sub && ($sub['status'] ?? '') === 'completed') $customerSigned = true;
+                } catch (\Exception $e) {
+                }
+            }
+        } else {
 
             if ($etatLieux->getSignIdDelivery()) {
                 try {
@@ -719,7 +803,7 @@ class EtlController extends AbstractController
                 } catch (\Exception $e) {
                 }
             }
-
+        }
         return $this->render('etl/signed_entry_state.twig', [
             'mission' => $contrat,
             'etatLieux' => $etatLieux,
@@ -974,4 +1058,84 @@ class EtlController extends AbstractController
 
         return $file;
     }
+
+    private function generateAndSendToDocuSealReturn(Contrats $contrat, EntityManagerInterface $em, KernelInterface $kernel, SignatureClient $signatureClient)
+    {
+        $etatLieux = $contrat->getEtatLieux();
+
+        // Generate PDF
+        $pdfService = new EtatLieuxPdfService($kernel, $contrat);
+        $pdfContent = $pdfService->generate();
+
+
+        // Save PDF
+        $tmpPath = sys_get_temp_dir() . '/edl_sortant_' . $contrat->getId() . '_' . uniqid() . '.pdf';
+        file_put_contents($tmpPath, $pdfContent);
+
+        // Update entity with file
+        $file = new UploadedFile($tmpPath, 'edl_sortant_.pdf', 'application/pdf', null, true);
+        $etatLieux->setEtatLieuxUnsignReturnFile($file);
+        $etatLieux->setUpdatedAt(new \DateTimeImmutable());
+
+        $em->persist($etatLieux);
+        $em->flush(); // Save file
+
+        // Send to DocuSeal
+        try {
+            $signatureClient->createSubmissionEtatLieuxSortant($etatLieux);
+        } catch (\Exception $e) {
+            // Fallback
+        }
+    }
+
+    #[Route('/etl/mission/{id}/edl/refused', name: 'etl_edl_customer_refused', methods: ['POST'])]
+    public function eltEdlCustomerRefused(
+        Contrats $contrat,
+        Request $request,
+        EntityManagerInterface $em,
+        Mailer $mailer
+    ): Response {
+        $user = $this->getUser();
+        if (!$user) {
+            return $this->redirectToRoute('etl_login');
+        }
+
+        $etatLieux = $contrat->getEtatLieux();
+
+        // On vérifie que l'on est bien en phase de retour
+        if (!$etatLieux || $etatLieux->getStatus() !== 'edl_return_done') {
+            $this->addFlash('error', 'Action impossible dans l\'état actuel.');
+            return $this->redirectToRoute('etl_mission_signed_entry_state', ['id' => $contrat->getId()]);
+        }
+
+        // Récupération de la raison saisie
+        $reason = $request->request->get('refusal_reason');
+
+        // Mise à jour de l'entité
+        // Note : Assurez-vous d'avoir le champ raisonRefus dans votre entité EtatLieux
+        $etatLieux->setRaisonRefused($reason);
+        $etatLieux->setStatus('edl_return_refused'); // Nouveau status pour différencier
+
+        // On clôture tout de même la mission côté réservation
+        $contrat->setReservationState('finished');
+
+        $em->flush();
+
+        // Notification par email (Optionnel mais recommandé)
+        $mailer->send(
+            'contact@ludikevent.fr',
+            'Admin Ludikevent',
+            "Signature refusée par le client - #" . $contrat->getNumReservation(),
+            "mails/etl/edl_refused_alert.twig",
+            [
+                'contrat' => $contrat,
+                'reason' => $reason,
+                'prestataire' => $user
+            ]
+        );
+
+        $this->addFlash('warning', 'Le refus a été enregistré. La mission est clôturée avec mention de litige.');
+
+        return $this->redirectToRoute('etl_contrat_view', ['id' => $contrat->getId()]);
+    }
 }

src/Entity/EtatLieux.php

@@ -5,6 +5,7 @@ namespace App\Entity;
 use App\Repository\EtatLieuxRepository;
 use Doctrine\Common\Collections\ArrayCollection;
 use Doctrine\Common\Collections\Collection;
+use Doctrine\DBAL\Types\Types;
 use Doctrine\ORM\Mapping as ORM;
 use Symfony\Component\HttpFoundation\File\File;
 use Vich\UploaderBundle\Mapping\Attribute\Uploadable;
@@ -37,17 +38,31 @@ class EtatLieux
     #[ORM\OneToMany(targetEntity: EtatLieuxFile::class, mappedBy: 'etatLieux', cascade: ['persist', 'remove'])]
     private Collection $files;
 
+    /**
+     * @var Collection<int, EtatReturnLieuxFile>
+     */
+    #[ORM\OneToMany(targetEntity: EtatReturnLieuxFile::class, mappedBy: 'etatLieux', cascade: ['persist', 'remove'])]
+    private Collection $filesReturn;
+
     /**
      * @var Collection<int, EtatLieuxComment>
      */
     #[ORM\OneToMany(targetEntity: EtatLieuxComment::class, mappedBy: 'etatLieux', cascade: ['persist', 'remove'])]
     private Collection $comments;
 
+    #[ORM\OneToMany(targetEntity: EtatLieuxReturnComment::class, mappedBy: 'etatLieux', cascade: ['persist', 'remove'])]
+    private Collection $commentsReturns;
+
     /**
      * @var Collection<int, EtatLieuxPointControl>
      */
     #[ORM\OneToMany(targetEntity: EtatLieuxPointControl::class, mappedBy: 'etatLieux', cascade: ['persist', 'remove'])]
     private Collection $pointControls;
+    /**
+     * @var Collection<int, EtatLieuxPointControl>
+     */
+    #[ORM\OneToMany(targetEntity: EtatLieuxReturnPointControl::class, mappedBy: 'etatLieux', cascade: ['persist', 'remove'])]
+    private Collection $pointControlsReturn;
 
     #[ORM\Column(length: 255, nullable: true)]
     private ?string $signIdDelivery = null;
@@ -122,11 +137,17 @@ class EtatLieux
     #[ORM\Column(nullable: true)]
     private ?\DateTimeImmutable $updatedAt = null;
 
+    #[ORM\Column(type: Types::TEXT, nullable: true)]
+    private ?string $raisonRefused = null;
+
     public function __construct()
     {
         $this->files = new ArrayCollection();
+        $this->filesReturn = new ArrayCollection();
         $this->comments = new ArrayCollection();
+        $this->commentsReturns = new ArrayCollection();
         $this->pointControls = new ArrayCollection();
+        $this->pointControlsReturn = new ArrayCollection();
     }
 
     public function getId(): ?int
@@ -164,6 +185,37 @@ class EtatLieux
         return $this;
     }
 
+
+    /**
+     * @return Collection<int, EtatLieuxFile>
+     */
+    public function getFileReturn(): Collection
+    {
+        return $this->filesReturn;
+    }
+
+    public function addFileReturn(EtatReturnLieuxFile $file): static
+    {
+        if (!$this->filesReturn->contains($file)) {
+            $this->filesReturn->add($file);
+            $file->setEtatLieux($this);
+        }
+
+        return $this;
+    }
+
+    public function removeFileReturn(EtatReturnLieuxFile $file): static
+    {
+        if ($this->filesReturn->removeElement($file)) {
+            // set the owning side to null (unless already changed)
+            if ($file->getEtatLieux() === $this) {
+                $file->setEtatLieux(null);
+            }
+        }
+
+        return $this;
+    }
+
     public function getStatus(): string
     {
         return $this->status;
@@ -241,6 +293,93 @@ class EtatLieux
         return $this;
     }
 
+    /*
+    * @return Collection<int, EtatReturnLieuxFile>
+    */
+    public function getEtatReturnLieuxFile(): Collection
+    {
+        return $this->filesReturn;
+    }
+
+    public function addEtatReturnLieuxFile(EtatReturnLieuxFile $comment): static
+    {
+        if (!$this->filesReturn->contains($comment)) {
+            $this->filesReturn->add($comment);
+            $comment->setEtatLieux($this);
+        }
+
+        return $this;
+    }
+
+    public function removeEtatReturnLieuxFile(EtatReturnLieuxFile $comment): static
+    {
+        if ($this->filesReturn->removeElement($comment)) {
+            if ($comment->getEtatLieux() === $this) {
+                $comment->setEtatLieux(null);
+            }
+        }
+
+        return $this;
+    }
+
+    /*
+   * @return Collection<int, EtatLieuxReturnPointControl>
+   */
+    public function getPointControlsReturn(): Collection
+    {
+        return $this->pointControlsReturn;
+    }
+
+    public function addPointControlsReturn(EtatLieuxReturnPointControl $comment): static
+    {
+        if (!$this->pointControlsReturn->contains($comment)) {
+            $this->pointControlsReturn->add($comment);
+            $comment->setEtatLieux($this);
+        }
+
+        return $this;
+    }
+
+    public function removeEtatLieuxReturnPointControl(EtatLieuxReturnPointControl $comment): static
+    {
+        if ($this->pointControlsReturn->removeElement($comment)) {
+            if ($comment->getEtatLieux() === $this) {
+                $comment->setEtatLieux(null);
+            }
+        }
+
+        return $this;
+    }
+
+    /**
+     * @return Collection<int, EtatLieuxReturnComment>
+     */
+    public function getCommentsReturn(): Collection
+    {
+        return $this->commentsReturns;
+    }
+
+    public function addCommentReturn(EtatLieuxReturnComment $comment): static
+    {
+        if (!$this->commentsReturns->contains($comment)) {
+            $this->commentsReturns->add($comment);
+            $comment->setEtatLieux($this);
+        }
+
+        return $this;
+    }
+
+    public function removeCommentReturn(EtatLieuxReturnComment $comment): static
+    {
+        if ($this->commentsReturns->removeElement($comment)) {
+            if ($comment->getEtatLieux() === $this) {
+                $comment->setEtatLieux(null);
+            }
+        }
+
+        return $this;
+    }
+
     public function getSignIdDelivery(): ?string
     {
         return $this->signIdDelivery;
@@ -527,4 +666,16 @@ class EtatLieux
 
         return $this;
     }
+
+    public function getRaisonRefused(): ?string
+    {
+        return $this->raisonRefused;
+    }
+
+    public function setRaisonRefused(?string $raisonRefused): static
+    {
+        $this->raisonRefused = $raisonRefused;
+
+        return $this;
+    }
 }

src/Entity/EtatLieuxReturnComment.php

@@ -0,0 +1,72 @@
+<?php
+
+namespace App\Entity;
+
+use App\Repository\EtatLieuxReturnCommentRepository;
+use Doctrine\DBAL\Types\Types;
+use Doctrine\ORM\Mapping as ORM;
+
+#[ORM\Entity(repositoryClass: EtatLieuxReturnCommentRepository::class)]
+class EtatLieuxReturnComment
+{
+    #[ORM\Id]
+    #[ORM\GeneratedValue]
+    #[ORM\Column]
+    private ?int $id = null;
+
+    #[ORM\Column(type: Types::TEXT)]
+    private ?string $content = null;
+
+    #[ORM\Column]
+    private ?\DateTimeImmutable $createdAt = null;
+
+    #[ORM\ManyToOne(inversedBy: 'commentsReturns')]
+    #[ORM\JoinColumn(nullable: false)]
+    private ?EtatLieux $etatLieux = null;
+
+    public function __construct()
+    {
+        $this->createdAt = new \DateTimeImmutable();
+    }
+
+    public function getId(): ?int
+    {
+        return $this->id;
+    }
+
+    public function getContent(): ?string
+    {
+        return $this->content;
+    }
+
+    public function setContent(string $content): static
+    {
+        $this->content = $content;
+
+        return $this;
+    }
+
+    public function getCreatedAt(): ?\DateTimeImmutable
+    {
+        return $this->createdAt;
+    }
+
+    public function setCreatedAt(\DateTimeImmutable $createdAt): static
+    {
+        $this->createdAt = $createdAt;
+
+        return $this;
+    }
+
+    public function getEtatLieux(): ?EtatLieux
+    {
+        return $this->etatLieux;
+    }
+
+    public function setEtatLieux(?EtatLieux $etatLieux): static
+    {
+        $this->etatLieux = $etatLieux;
+
+        return $this;
+    }
+}

src/Entity/EtatLieuxReturnPointControl.php

@@ -0,0 +1,82 @@
+<?php
+
+namespace App\Entity;
+
+use App\Repository\EtatLieuxReturnPointControlRepository;
+use Doctrine\DBAL\Types\Types;
+use Doctrine\ORM\Mapping as ORM;
+
+#[ORM\Entity(repositoryClass: EtatLieuxReturnPointControlRepository::class)]
+class EtatLieuxReturnPointControl
+{
+    #[ORM\Id]
+    #[ORM\GeneratedValue]
+    #[ORM\Column]
+    private ?int $id = null;
+
+    #[ORM\Column(length: 255)]
+    private ?string $name = null;
+
+    #[ORM\Column(options: ['default' => false])]
+    private ?bool $status = false;
+
+    #[ORM\Column(type: Types::TEXT, nullable: true)]
+    private ?string $details = null;
+
+    #[ORM\ManyToOne(inversedBy: 'pointControlsReturn')]
+    #[ORM\JoinColumn(nullable: false)]
+    private ?EtatLieux $etatLieux = null;
+
+    public function getId(): ?int
+    {
+        return $this->id;
+    }
+
+    public function getName(): ?string
+    {
+        return $this->name;
+    }
+
+    public function setName(string $name): static
+    {
+        $this->name = $name;
+
+        return $this;
+    }
+
+    public function isStatus(): ?bool
+    {
+        return $this->status;
+    }
+
+    public function setStatus(bool $status): static
+    {
+        $this->status = $status;
+
+        return $this;
+    }
+
+    public function getDetails(): ?string
+    {
+        return $this->details;
+    }
+
+    public function setDetails(?string $details): static
+    {
+        $this->details = $details;
+
+        return $this;
+    }
+
+    public function getEtatLieux(): ?EtatLieux
+    {
+        return $this->etatLieux;
+    }
+
+    public function setEtatLieux(?EtatLieux $etatLieux): static
+    {
+        $this->etatLieux = $etatLieux;
+
+        return $this;
+    }
+}

src/Entity/EtatReturnLieuxFile.php

@@ -0,0 +1,130 @@
+<?php
+
+namespace App\Entity;
+
+use App\Repository\EtatLieuxReturnFileRepository;
+use Doctrine\ORM\Mapping as ORM;
+use Symfony\Component\HttpFoundation\File\File;
+use Vich\UploaderBundle\Mapping\Attribute\Uploadable;
+use Vich\UploaderBundle\Mapping\Attribute\UploadableField;
+
+#[ORM\Entity(repositoryClass: EtatLieuxReturnFileRepository::class)]
+#[Uploadable]
+class EtatReturnLieuxFile
+{
+    #[ORM\Id]
+    #[ORM\GeneratedValue]
+    #[ORM\Column]
+    private ?int $id = null;
+
+    #[ORM\ManyToOne(inversedBy: 'filesReturn')]
+    #[ORM\JoinColumn(nullable: false)]
+    private ?EtatLieux $etatLieux = null;
+
+    #[UploadableField(mapping: 'etat_lieux_media', fileNameProperty: 'fileName', size: 'fileSize', mimeType: 'mimeType')]
+    private ?File $file = null;
+
+    #[ORM\Column(nullable: true)]
+    private ?string $fileName = null;
+
+    #[ORM\Column(nullable: true)]
+    private ?int $fileSize = null;
+
+    #[ORM\Column(length: 255, nullable: true)]
+    private ?string $mimeType = null;
+
+    #[ORM\Column(length: 50)]
+    private ?string $type = null; // 'photo' or 'video'
+
+    #[ORM\Column]
+    private ?\DateTimeImmutable $createdAt = null;
+
+    public function __construct()
+    {
+        $this->createdAt = new \DateTimeImmutable();
+    }
+
+    public function getId(): ?int
+    {
+        return $this->id;
+    }
+
+    public function getEtatLieux(): ?EtatLieux
+    {
+        return $this->etatLieux;
+    }
+
+    public function setEtatLieux(?EtatLieux $etatLieux): static
+    {
+        $this->etatLieux = $etatLieux;
+
+        return $this;
+    }
+
+    public function getFile(): ?File
+    {
+        return $this->file;
+    }
+
+    public function setFile(?File $file): void
+    {
+        $this->file = $file;
+        if (null !== $file) {
+            $this->createdAt = new \DateTimeImmutable();
+        }
+    }
+
+    public function getFileName(): ?string
+    {
+        return $this->fileName;
+    }
+
+    public function setFileName(?string $fileName): void
+    {
+        $this->fileName = $fileName;
+    }
+
+    public function getFileSize(): ?int
+    {
+        return $this->fileSize;
+    }
+
+    public function setFileSize(?int $fileSize): void
+    {
+        $this->fileSize = $fileSize;
+    }
+
+    public function getMimeType(): ?string
+    {
+        return $this->mimeType;
+    }
+
+    public function setMimeType(?string $mimeType): void
+    {
+        $this->mimeType = $mimeType;
+    }
+
+    public function getType(): ?string
+    {
+        return $this->type;
+    }
+
+    public function setType(string $type): static
+    {
+        $this->type = $type;
+
+        return $this;
+    }
+
+    public function getCreatedAt(): ?\DateTimeImmutable
+    {
+        return $this->createdAt;
+    }
+
+    public function setCreatedAt(\DateTimeImmutable $createdAt): static
+    {
+        $this->createdAt = $createdAt;
+
+        return $this;
+    }
+}

src/Repository/EtatLieuxReturnCommentRepository.php

@@ -0,0 +1,24 @@
+<?php
+
+namespace App\Repository;
+
+use App\Entity\EtatLieuxComment;
+use App\Entity\EtatLieuxReturnComment;
+use Doctrine\Bundle\DoctrineBundle\Repository\ServiceEntityRepository;
+use Doctrine\Persistence\ManagerRegistry;
+
+/**
+ * @extends ServiceEntityRepository<EtatLieuxComment>
+ *
+ * @method EtatLieuxComment|null find($id, $lockMode = null, $lockVersion = null)
+ * @method EtatLieuxComment|null findOneBy(array $criteria, array $orderBy = null)
+ * @method EtatLieuxComment[]    findAll()
+ * @method EtatLieuxComment[]    findBy(array $criteria, array $orderBy = null, $limit = null, $offset = null)
+ */
+class EtatLieuxReturnCommentRepository extends ServiceEntityRepository
+{
+    public function __construct(ManagerRegistry $registry)
+    {
+        parent::__construct($registry, EtatLieuxReturnComment::class);
+    }
+}

src/Repository/EtatLieuxReturnFileRepository.php

@@ -0,0 +1,23 @@
+<?php
+
+namespace App\Repository;
+
+use App\Entity\EtatLieuxReturnFile;
+use Doctrine\Bundle\DoctrineBundle\Repository\ServiceEntityRepository;
+use Doctrine\Persistence\ManagerRegistry;
+
+/**
+ * @extends ServiceEntityRepository<EtatLieuxReturnFile>
+ *
+ * @method EtatLieuxReturnFile|null find($id, $lockMode = null, $lockVersion = null)
+ * @method EtatLieuxReturnFile|null findOneBy(array $criteria, array $orderBy = null)
+ * @method EtatLieuxReturnFile[]    findAll()
+ * @method EtatLieuxReturnFile[]    findBy(array $criteria, array $orderBy = null, $limit = null, $offset = null)
+ */
+class EtatLieuxReturnFileRepository extends ServiceEntityRepository
+{
+    public function __construct(ManagerRegistry $registry)
+    {
+        parent::__construct($registry, EtatLieuxReturnFile::class);
+    }
+}

src/Repository/EtatLieuxReturnPointControlRepository.php

@@ -0,0 +1,23 @@
+<?php
+
+namespace App\Repository;
+
+use App\Entity\EtatLieuxReturnPointControl;
+use Doctrine\Bundle\DoctrineBundle\Repository\ServiceEntityRepository;
+use Doctrine\Persistence\ManagerRegistry;
+
+/**
+ * @extends ServiceEntityRepository<EtatLieuxReturnPointControl>
+ *
+ * @method EtatLieuxReturnPointControl|null find($id, $lockMode = null, $lockVersion = null)
+ * @method EtatLieuxReturnPointControl|null findOneBy(array $criteria, array $orderBy = null)
+ * @method EtatLieuxReturnPointControl[]    findAll()
+ * @method EtatLieuxReturnPointControl[]    findBy(array $criteria, array $orderBy = null, $limit = null, $offset = null)
+ */
+class EtatLieuxReturnPointControlRepository extends ServiceEntityRepository
+{
+    public function __construct(ManagerRegistry $registry)
+    {
+        parent::__construct($registry, EtatLieuxReturnPointControl::class);
+    }
+}

src/Service/Pdf/EtatLieuxPdfService.php

@@ -48,7 +48,11 @@ class EtatLieuxPdfService extends Fpdf
 
         $this->SetFont('Arial', '', 10);
         $this->SetTextColor(0, 0, 0);
+        if($this->contrats->getEtatLieux()->getStatus() == "edl_return_done"){
+            $this->MultiCell(0, 5, $this->clean("En signant ce document, les parties valident l'état de retour ci-dessus."), 0, 'C');
+        } else {
             $this->MultiCell(0, 5, $this->clean("En signant ce document, les parties valident l'état des lieux d'installation ci-dessus."), 0, 'C');
+        }
         $this->Ln(20);
 
         // --- SIGNATURES ---
@@ -81,7 +85,12 @@ class EtatLieuxPdfService extends Fpdf
         // Titre
         $this->SetFont('Arial', 'B', 14);
         $this->SetTextColor(37, 99, 235);
+        if($this->contrats->getEtatLieux()->getStatus() == "edl_return_done"){
+            $this->Cell(0, 10, $this->clean("ÉTAT DES RETOUR"), 0, 1, 'C');
+        } else {
             $this->Cell(0, 10, $this->clean("ÉTAT DES LIEUX D'INSTALLATION (ENTRANT)"), 0, 1, 'C');
+        }
+
 
         $this->SetFont('Arial', 'B', 10);
         $this->SetTextColor(0, 0, 0);
@@ -89,7 +98,7 @@ class EtatLieuxPdfService extends Fpdf
         $this->Ln(5);
 
         $this->SetFont('Arial', '', 10);
-        $this->MultiCell(0, 5, $this->clean("Le locataire reconnaît avoir reçu le matériel ci-dessous en bon état de fonctionnement, propre et conforme à la commande."), 0, 'C');
+        $this->MultiCell(0, 5, $this->clean("Le locataire reconnaît avoir lue et accepter  l'état des retours."), 0, 'C');
         $this->Ln(5);
 
         // --- INFO PARTIES (2 BLOCS SÉPARÉS) ---

src/Service/Signature/Client.php

@@ -381,11 +381,19 @@ class Client
 
     public function getSigningUrl(EtatLieux $etatLieux, string $role): ?string
     {
+        if($etatLieux->getStatus() == "edl_return_done"){
+            $submitterId = match ($role) {
+                'Ludikevent', 'Prestataire' => $etatLieux->getSignIdReturn(),
+                'Client' => $etatLieux->getSignIdCustomerReturn(),
+                default => null
+            };
+        } else {
             $submitterId = match ($role) {
                 'Ludikevent', 'Prestataire' => $etatLieux->getSignIdDelivery(),
                 'Client' => $etatLieux->getSignIdCustomer(),
                 default => null
             };
+        }
 
         if (!$submitterId) {
             return null;
@@ -393,4 +401,59 @@ class Client
 
         return $this->getLinkSign($submitterId);
     }
+
+    public function createSubmissionEtatLieuxSortant(?EtatLieux $etatLieux)
+    {
+        $contrat = $etatLieux->getContrat();
+        $customer = $contrat->getCustomer();
+        // Prestataire or Admin
+        $prestataireEmail = 'contact@ludikevent.fr';
+        if ($etatLieux->getPrestataire()) {
+            $prestataireEmail = $etatLieux->getPrestataire()->getEmail();
+        } elseif ($etatLieux->getAccount()) {
+            $prestataireEmail = $etatLieux->getAccount()->getEmail();
+        }
+
+        // URL où on redirige après signature
+        $completedRedirectUrl = $this->baseUrl . $this->urlGenerator->generate('etl_mission_signed_entry_state', ['id' => $contrat->getId()]);
+
+        // Récupération du fichier PDF EDL (Non signé)
+        $relativeFileUrl = $this->storage->resolveUri($etatLieux, 'etatLieuxUnsignReturnFile');
+        $fileUrl = $this->baseUrl . $relativeFileUrl;
+
+        $submission = $this->docuseal->createSubmissionFromPdf([
+            'name' => 'Etat des Lieux - Contrat #' . $contrat->getNumReservation(),
+            'completed_redirect_url' => $completedRedirectUrl,
+            'send_email' => true, // Envoi email aux deux parties
+            'documents' => [
+                [
+                    'name' => 'edl_' . $contrat->getNumReservation() . '.pdf',
+                    'file' => $fileUrl,
+                ],
+            ],
+            'submitters' => [
+                [
+                    'role' => 'Ludikevent', // Prestataire
+                    'email' => $prestataireEmail,
+                ],
+                [
+                    'role' => 'Client',
+                    'email' => $customer->getEmail(),
+                    'name' => $customer->getSurname() . ' ' . $customer->getName(),
+                ],
+            ],
+        ]);
+
+        // Mapping des IDs
+        foreach ($submission['submitters'] as $submitter) {
+            if ($submitter['role'] === 'Ludikevent') {
+                $etatLieux->setSignIdReturn($submitter['id']);
+            } elseif ($submitter['role'] === 'Client') {
+                $etatLieux->setSignIdCustomerReturn($submitter['id']);
+            }
+        }
+
+        $this->entityManager->persist($etatLieux);
+        $this->entityManager->flush();
+    }
 }

templates/etl/edl.twig

@@ -21,6 +21,26 @@
             <h3 class="text-xs font-black text-slate-400 uppercase tracking-widest mb-4">Photos & Vidéos</h3>
 
             <div class="grid grid-cols-3 gap-2 mb-4">
+                {% for file in etatLieux.fileReturn %}
+                    <div class="aspect-square bg-slate-100 rounded-xl overflow-hidden relative group">
+                        {% if file.type == 'photo' %}
+                            <img src="{{ vich_uploader_asset(file, 'file') }}" alt="Photo" class="w-full h-full object-cover cursor-pointer lightbox-trigger" data-type="photo" data-src="{{ vich_uploader_asset(file, 'file') }}">
+                        {% else %}
+                            <div class="w-full h-full relative cursor-pointer lightbox-trigger" data-type="video" data-src="{{ vich_uploader_asset(file, 'file') }}">
+                                <video src="{{ vich_uploader_asset(file, 'file') }}" class="w-full h-full object-cover pointer-events-none"></video>
+                                <div class="absolute inset-0 flex items-center justify-center bg-black/20 text-white pointer-events-none">
+                                    <svg class="w-6 h-6" fill="none" stroke="currentColor" viewBox="0 0 24 24"><path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M14.752 11.168l-3.197-2.132A1 1 0 0010 9.87v4.263a1 1 0 001.555.832l3.197-2.132a1 1 0 000-1.664z" /><path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M21 12a9 9 0 11-18 0 9 9 0 0118 0z" /></svg>
+                                </div>
+                            </div>
+                        {% endif %}
+
+                        <form action="{{ path('etl_edl_delete_file', {id: mission.id, fileId: file.id}) }}" method="post" class="absolute top-1 right-1 z-10">
+                            <button type="submit" class="bg-red-500/80 text-white p-1 rounded-full hover:bg-red-600 transition-colors shadow-sm" onclick="return confirm('Supprimer ce fichier ?')">
+                                <svg class="w-4 h-4" fill="none" stroke="currentColor" viewBox="0 0 24 24"><path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M19 7l-.867 12.142A2 2 0 0116.138 21H7.862a2 2 0 01-1.995-1.858L5 7m5 4v6m4-6v6m1-10V4a1 1 0 00-1-1h-4a1 1 0 00-1 1v3M4 7h16" /></svg>
+                            </button>
+                        </form>
+                    </div>
+                {% endfor %}
                 {% for file in etatLieux.files %}
                     <div class="aspect-square bg-slate-100 rounded-xl overflow-hidden relative group">
                         {% if file.type == 'photo' %}
@@ -40,8 +60,6 @@
                             </button>
                         </form>
                     </div>
-                {% else %}
-                    <div class="col-span-3 text-center py-4 text-slate-400 text-xs italic">Aucun média ajouté.</div>
                  {% endfor %}
             </div>
 
@@ -93,12 +111,19 @@
                                 {% for point in product.productPointControlls %}
                                     {# Try to find existing status/comment in etatLieux.pointControls #}
                                     {% set existingPoint = null %}
+                                    {% if etatLieux.status == "return_edl_progress" %}
+                                        {% for ep in etatLieux.pointControlsReturn %}
+                                            {% if ep.name == point.name %}
+                                                {% set existingPoint = ep %}
+                                            {% endif %}
+                                        {% endfor %}
+                                    {% else  %}
                                         {% for ep in etatLieux.pointControls %}
                                             {% if ep.name == point.name %}
                                                 {% set existingPoint = ep %}
                                             {% endif %}
                                         {% endfor %}
-
+                                    {% endif %}
                                     <div class="bg-slate-50 p-3 rounded-xl">
                                         <div class="flex items-start gap-3">
                                             <div class="pt-1">
@@ -132,14 +157,22 @@
             <h3 class="text-xs font-black text-slate-400 uppercase tracking-widest mb-4">Commentaires</h3>
 
             <div class="space-y-3 mb-4">
+                {% if etatLieux.status == "return_edl_progress" %}
+                    {% for comment in etatLieux.commentsReturn %}
+                        <div class="bg-slate-50 p-3 rounded-xl">
+                            <p class="text-[10px] font-bold text-slate-400 mb-1">{{ comment.createdAt|date('d/m H:i') }}</p>
+                            <p class="text-sm text-slate-700">{{ comment.content }}</p>
+                        </div>
+                    {% endfor %}
+                {% else %}
                     {% for comment in etatLieux.comments %}
                         <div class="bg-slate-50 p-3 rounded-xl">
                             <p class="text-[10px] font-bold text-slate-400 mb-1">{{ comment.createdAt|date('d/m H:i') }}</p>
                             <p class="text-sm text-slate-700">{{ comment.content }}</p>
                         </div>
-                {% else %}
-                    <p class="text-center py-2 text-slate-400 text-xs italic">Aucun commentaire.</p>
                     {% endfor %}
+                {% endif %}
+
             </div>
 
             <form action="{{ path('etl_edl_add_comment', {id: mission.id}) }}" method="post" class="flex gap-2">

templates/etl/signed_entry_state.twig

@@ -55,6 +55,32 @@
                             <svg class="w-5 h-5" fill="none" stroke="currentColor" viewBox="0 0 24 24"><path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M16 7a4 4 0 11-8 0 4 4 0 018 0zM12 14a7 7 0 00-7 7h14a7 7 0 00-7-7z" /></svg>
                             Faire Signer (Client)
                         </a>
+                        {# ... (sous le bouton "Faire Signer (Client)") ... #}
+
+                        {% if etatLieux.status == "edl_return_done" %}
+                            <div class="mt-4 p-4 bg-red-50 rounded-2xl border border-red-100">
+                                <form action="{{ path('etl_edl_customer_refused', {id: mission.id}) }}" method="post" onsubmit="return confirm('Confirmer le refus de signature ?');">
+                                    <label for="refusal_reason" class="block text-[10px] font-black text-red-400 uppercase tracking-widest mb-2 ml-1">
+                                        Raison du refus (Optionnel)
+                                    </label>
+
+                                    <textarea
+                                        name="refusal_reason"
+                                        id="refusal_reason"
+                                        rows="2"
+                                        placeholder="Ex: Désaccord sur les dommages carrosserie..."
+                                        class="w-full px-4 py-3 rounded-xl border-none text-sm text-slate-900 placeholder:text-slate-300 focus:ring-2 focus:ring-red-200 transition-all mb-3 shadow-inner"
+                                    ></textarea>
+
+                                    <button type="submit" class="w-full py-3 bg-red-600 text-white rounded-xl font-black uppercase text-[10px] tracking-widest hover:bg-red-700 transition-all flex items-center justify-center gap-2 shadow-lg shadow-red-600/20">
+                                        <svg class="w-4 h-4" fill="none" stroke="currentColor" viewBox="0 0 24 24">
+                                            <path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M18.364 18.364A9 9 0 005.636 5.636m12.728 12.728A9 9 0 015.636 5.636m12.728 12.728L5.636 5.636" />
+                                        </svg>
+                                        Valider le refus de signer
+                                    </button>
+                                </form>
+                            </div>
+                        {% endif %}
                     {% endif %}
                 </div>
             </div>

templates/etl/view.twig

@@ -117,10 +117,12 @@
                 Reprendre l'état des lieux
             </a>
         {% elseif mission.etatLieux.status == 'edl_validated' %}
-            <a href="{{ path('etl_mission_edl_return', {id: mission.id}) }}" class="w-full py-4 bg-indigo-600 hover:bg-indigo-500 text-white rounded-2xl font-black uppercase text-sm tracking-widest shadow-lg shadow-indigo-600/30 transition-all active:scale-95 flex items-center justify-center gap-3 mb-6">
-                <svg class="w-5 h-5" fill="none" stroke="currentColor" viewBox="0 0 24 24"><path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M15 12a3 3 0 11-6 0 3 3 0 016 0z" /><path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M2.458 12C3.732 7.943 7.523 5 12 5c4.478 0 8.268 2.943 9.542 7-1.274 4.057-5.064 7-9.542 7-4.477 0-8.268-2.943-9.542-7z" /></svg>
+            <form action="{{ path('etl_mission_edl_return_start', {id: mission.id}) }}" method="post" class="mt-6">
+                <button type="submit" class="w-full py-4 bg-indigo-600 hover:bg-indigo-500 text-white rounded-2xl font-black uppercase text-sm tracking-widest shadow-lg shadow-indigo-600/30 transition-all active:scale-95 flex items-center justify-center gap-3">
+                    <svg class="w-5 h-5" fill="none" stroke="currentColor" viewBox="0 0 24 24"><path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M9 5H7a2 2 0 00-2 2v12a2 2 0 002 2h10a2 2 0 002-2V7a2 2 0 00-2-2h-2M9 5a2 2 0 002 2h2a2 2 0 002-2M9 5a2 2 0 012-2h2a2 2 0 012 2" /></svg>
                     Commenter l'état des lieux de retour
-            </a>
+                </button>
+            </form>
         {% endif %}
 
         {# DATES #}

templates/mails/etl/edl_refused_alert.twig

@@ -0,0 +1,54 @@
+{% extends 'mails/base.twig' %}
+
+{% block content %}
+    <mj-section background-color="#fef2f2" border-radius="12px" padding="20px">
+        <mj-column>
+            <mj-text color="#b91c1c" font-weight="black" font-size="18px" text-transform="uppercase" align="center">
+                ⚠️ ALERTE : Signature Refusée (Retour)
+            </mj-text>
+        </mj-column>
+    </mj-section>
+
+    <mj-text padding-top="20px">
+        Bonjour l'équipe <strong>Ludikevent</strong>,
+    </mj-text>
+    <mj-text font-size="14px">
+        Lors de l'état des lieux de <strong>retour</strong> pour la réservation <strong>#{{ datas.contrat.numReservation }}</strong>, le client a refusé de procéder à la signature.
+    </mj-text>
+
+    <mj-text font-weight="bold" font-size="14px" padding-top="20px" color="#b91c1c">
+        RAISON DU REFUS INDIQUÉE :
+    </mj-text>
+    <mj-text font-style="italic" padding="10px 20px" background-color="#f8fafc" border-left="4px solid #b91c1c">
+        {{ datas.reason|default('Aucune raison spécifique n\'a été saisie par le prestataire.') }}
+    </mj-text>
+
+    <mj-text font-weight="bold" font-size="14px" padding-top="20px">
+        Détails de la mission :
+    </mj-text>
+    <mj-text>
+        <strong>Client :</strong> {{ datas.contrat.customer.surname }} {{ datas.contrat.customer.name }}<br>
+        <strong>Intervenant :</strong> {{ datas.prestataire.surname|default('') }} {{ datas.prestataire.name|default('Non assigné') }}<br>
+        <strong>Lieu :</strong> {{ datas.contrat.addressEvent }} {{ datas.contrat.zipCodeEvent }} {{ datas.contrat.townEvent }}
+    </mj-text>
+
+    {# Observations de retour (on utilise commentsReturn si c'est le champ lié aux remarques de sortie) #}
+    {% if datas.contrat.etatLieux.commentsReturn|length > 0 %}
+        <mj-text font-weight="bold" font-size="14px" padding-top="20px">
+            Observations saisies lors du retour :
+        </mj-text>
+        {% for comment in datas.contrat.etatLieux.commentsReturn %}
+            <mj-text padding-bottom="2px">
+                - {{ comment.content }}
+            </mj-text>
+        {% endfor %}
+    {% endif %}
+
+    <mj-button href="{{ system.path }}{{ path('etl_contrat_view', {id: datas.contrat.id}) }}" background-color="#3b82f6" border-radius="8px" font-weight="bold" padding-top="30px">
+        Consulter le dossier complet
+    </mj-button>
+
+    <mj-text padding-top="30px" font-size="12px" color="#64748b" align="center">
+        L'état des lieux a été marqué avec le statut <strong>"Refusé"</strong>. Veuillez vérifier les fichiers médias joints pour constater d'éventuels dommages.
+    </mj-text>
+{% endblock %}